Assistant Facilities Manager

JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether youve got deep experience in commercial real estate, skilled trades, and technology, or youre looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally. Were JLL. Were a professional services and investment management firm specializing in real estate. As a Fortune 500 company, we help real estate owners, occupiers and investors achieve their business ambitions. JLL Work Dynamics serve an integral role in JLLs commercial real estate businesses. We are a proven, trusted and long-term real estate service partner for 70+ global, regional, and local clients, and pride ourselves in delivering excellent facilities management services. If youre looking to step up your career in the field of Facilities Management, Customer Service, and Hospitality, JLL is the perfect professional home. With us, not only youll have a chance to work with the worlds leading businesses, but also make long-lasting professional connections and be inspired by the best. With our industry leading internal mobility policy and flexible career development program, were focused on opportunity and want to help you make the most of yours. Achieve your ambitions - join us at JLL! About the Client American multinational technology company which focuses on e-commerce, cloud computing, digital streaming, and artificial intelligence. With high focus to create a workplace that is inclusive and reflects the diversity of the cities they serve—where everyone can be their authentic self, and where that authenticity is celebrated as a strength. By creating an environment where people from every background can thrive to make a better company - for employees and customers. Responsibilities 職責 You will be part of a growing team providing Facility Management and Office Services. You will have the opportunity to work on portfolios of projects with prestigious Clients, developing your skills within JLL”s career framework . In doing so you will demonstrate a high level of attention to detail, be self-motivated and able to work unsupervised at times showing initiative, whilst inspiring confidence in your interactions with both Internal and External Clients, Stakeholders and Partners. Role & Responsibilities Working closely with, and reporting to, the site manager, the role involves: Establish and foster strong relationship with key stakeholders in the area Act as the Clients single point of contact in the region for strategy, implementation and escalation for capital works, blending clients specific requirements with business needs. Spearhead Clients process for business approval in the region, review before formal submission into Clients systems. Where JLL are the site manager, identify, develop, and gather key resources to lead the Facility Management. Communicate and drive compliance in the capture of data necessary to make full use of JLL and / or Client Reporting and Business Intelligence Systems. Ensure that changes to scope or budget are reported on and managed in compliance with Client procedures. Manage the site budget, spending and variance. Work closely with Finance Manager to maintain the data accuracy on finance area. Guide IFM team and ensure they deliver the operation, on time and in budget with the required standards for site operation and data quality.Ensure that the report accurately on the status of the operation. Act as a point of escalation, liaising with Site Manager and JLL Country Lead to resolve matters in relation to project. Promote continuous quality monitoring and drive improvement on operation and documentation. Ensure best practices are being followed and hold Site Manager accountable for driving quality control at all stages of the operation. Be an advocate for and assures compliance of Health and Safety best practice with JLL and Client policy Optimizes tasks within scope to improve individual and team efficiency. Identifies process improvement opportunity. Establish good relationship　with　key　business　stakeholders　at　site　and　understand　their　expectation for site management. Work closely with Regional Team to deliver the global/regional project or programs. Understand the project status, details and schedules. Check the progress on all project triticale path elements and run on-site meetings as required. Manage teams. Responsible for their safety, engagement and development. Onboards and mentors team members. Understands their performance bar and holds team members accountable. Coaches and provide feedback. Manage their performance improvement plans when necessary. Proactively work to resolve deficiencies in project delivery and escalate accordingly to the Site Manager. Collaborate with Transaction team to manage the real estate transactions including acquisition of leasehold in buildings. Develop the strategic portfolio planning collaborating with OP team. Collaborate with Function team, Local Site Manager and Lead to draft the strategic portfolio planning and support the construction and project if required. Manage the site budget, spending and variance. Work closely with Finance manager to maintain the data accuracy on finance area. CANDIDATE SPECIFICATION: KEY SELECTION CRITERIA Experience At least 5 years of working experience in Facility Management and 3 years of team management experience At least 3 years of relevant working experience in project management or program management Possess good IT skills Proficient in MS Applications such as Excel, Word and PowerPoint The person we need will be: Customer-centric Meticulous and organized Team player Integrity and honesty Possess good interpersonal, oral and written communication skills Possess strong presentation skills Must be prepared to query if procurement guidelines/procedures are not in order Core Competencies Work well with key stakeholders and other departments/functions Possess the requisite technical skills Establish and maintain good relationships with colleagues Communicate effectively orally and in writing Positive influence to others Listen actively Team player, motivate and engage with colleagues If this job description resonates with you, we encourage you to apply even if you dont meet all of the requirements below. Were interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. About JLL - Were JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. Thats why were committed to our purpose to shape the future of real estate for a better world. Were using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities. Our core values of teamwork, ethics and excellence are also fundamental to everything we do and were honored to be recognized with awards for our success by organizations both globally and locally. Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where were headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

Information :

• Company : JLL
• Position : Assistant Facilities Manager
• Location : 東京都 渋谷区
• Country : JP